Terms And Conditions
Obrt Marineto (known in the contract as “Supplier”, “we, us or our”). Our authorized company is at Obala bana Berislavića 3, 21220 Trogir, Croatia. Make sure you read those terms & conditions cautiously prior to making any booking, as they include crucial details regarding your legal rights and duties and you will be limited by them.
Those booking conditions, in association with the data on our website, and your voucher form the complete contract among ourselves and you and cover all reservations created by our website.
To place an order you have to stick to the ordering procedures on the booking page of our website. All orders need to be submitted at least 24 hours up front your arrival. We are allowed to reject any order submitted by you. We don’t guarantee to successfully execute every booking request. In the case that we are not capable to execute your booking request we will send you an email to inform you of that fact. Another solution can be provided which might contain further costs. We will approve your booking request by providing a booking voucher to the email address you have provided us at ordering.
You verify that all information you provide to us when it comes to purchasing the Service will be accurate, that the credit or debit card that you use is your own and that there is enough money to cover the price of the Service. We hold the right to obtain approval of your credit or debit card prior to providing the Service. In the event that approval can not be obtained and payment is not made, we hold the right to terminate the booking.
Prices and Payment
Information of the prices for the Service, and the methods of payment are available on our website. The relevant price of any Service is the price shown on our website at the date and time of your request. We try to make sure that our rates shown on our website are exact but the price on your order need to be confirmed by us as part of the approval procedure.
Changes and Cancellations by you
Change requests must be delivered by email to: email@example.com. Whilst we will attempt to assist, we are not able to guarantee that every request for changes will be achieved. Changes and cancellations is going to be accepted in compliance with this terms & conditions.
In case of cancelling Service within 48 hours of the execution of the Service we are not required to return the previously paid amount.
In case of cancelling Service more than 48 hours from the date of execution of the Service, we are required to return total amount paid previously reduced by 15 euros.
Changes and Cancellations by the Supplier
We will notify you as soon as reasonably possible in the event that we have to make a significant modification to your verified Services or to cancel them. We will as well use all reasonable attempts to find alternative Services for you without additional charge.
In the event that that you don’t show up at the starting point in the assigned time (“no-show” scenario), without informing us of the postpone or canceling the Service, you don’t have right to a money back you have paid, and we hold the right to charge the Service from the rest of the total reserved services.
We agree to deliver Service professionally and in compliance with the laws and regulations of Republic of Croatia. We assure that all vehicles that are used for transfers are registered and insured by Croatian laws. Price of the Service includes personal insurance .
We are no responsible for damage caused by unpredictable circumstances.
If Service had not been carried out or perhaps was carried in part by our fault, we will be required to pay the damage made by our failure to comply contracted services.
We are not required to take previously mentioned luggage. We are not responsible for the content of luggage.
If the chosen vehicle is unavailable, we have the right to transport passengers with other suitable vehicle.
If you have a complaint
In case you face a issue with your Service, please give us a call by using the numbers provided to you on your booking voucher. Failing to inform us concerned of your problem at this stage can impact our capability to inspect the matter complained of.
In case you have any kind of Service concerns after your return, regarding services booked with us, it is best to direct them to us using email at: firstname.lastname@example.org or by the post to: Obala bana Berislavića 3, 21220 Trogir, Croatia. We will certainly try to solve all Service concerns within 30 days of warning announcement.